Refund Policy

Refund Policy for Eduvirtua Online

Last updated: 02/02/2023

Thank you for subscribing to or purchasing our courses at Eduvirtua Online accessible from www.eduvirtua.online. We appreciate your decision to invest in your education with us. Please read this policy carefully as it outlines your rights and our obligations regarding refunds.

General Policy

At Eduvirtua Online, we are committed to providing our students with high-quality educational content and learning experiences. Due to the digital nature of our courses and the immediate access to course content upon purchase, we do not offer refunds once a purchase is made.

When you purchase a course or subscription from Eduvirtua Online, you agree and acknowledge that:

  • No Refunds: All purchases made on www.eduvirtua.online are final. We do not accept requests for refunds for any reason after your purchase is complete.

  • Course Access: You gain immediate access to the course materials, and as such, all fees paid for online access are non-refundable.

  • Subscription Services: For subscription-based services, the no-refund policy applies in the same manner. You may cancel your subscription at any time, but no refunds will be provided for any remaining days in your subscription term.

Exceptions

Notwithstanding the above, Eduvirtua Online may consider refunds in specific exceptional circumstances on a case-by-case basis. Such exceptions may include:

  • Duplicate Purchase: In the event of a duplicate charge due to a technical error at the point of purchase.

  • Non-Delivery of Course: Failure to access the course content due to technical issues from our side.

  • Major Defects: Significant defects with the course content that are acknowledged by Eduvirtua Online.

In such cases, requests for refunds must be submitted within 30 days from the purchase date. Eduvirtua Online reserves the right to assess each request individually and grant refunds at our discretion.

Requesting a Refund

To request a refund under the exceptional circumstances mentioned above, please contact us at:

Email: submission@eduvirtua.online

  • Provide your order number and explain the reason for the refund request.

We will review your request and respond within 30 business days.

Changes to Our Refund Policy

Eduvirtua Online reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at submission@eduvirtua.online.